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Help During your activity eSIM What should I do if I see the "PDP Authentication Failure" error message?

What should I do if I see the "PDP Authentication Failure" error message?

  • Ensure the eSIM has remaining data.
  • See if you are connected to the supported network.

If the issue persists after checking the above, try resetting your network from your device's settings.

Please note that resetting your network will reset all existing WiFi networks, passwords, cellular, VPN, and APN settings.

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