Phoenix Resort Pyeongchang

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

This property offers transfers from the train station and bus station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. This property offers morning and afternoon check-in hours. Guests who check in 11 AM-1 PM must check out by 9 AM. Guests who check in 3-11 PM must check out by 11 AM.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The photos are representative of rooms offered and may differ from the actual room received.