Unlimited Data eSIMs for Japan (QR Delivered via Email)

Booking guidelines

• If you encounter any service disruption such as unable to connect to internet, slow speed, APN settings or any other service disruption after inserting the card, please contact the operator’s customer service at: hello@frewie.com (email) and chatbot via https://frewie.com/esim/
• Before booking, please ensure your mobile device is eSIM compatible and unlocked
• Do ensure your travel plans are confirmed. No refunds or cancellations are given due to eSIM compatibility issues or changes in the itinerary
• Devices not supported - Carrier-locked phones, Apple watches, iPhone XR, XS, and 11, 12, and 13 models purchased in Hong Kong, Macau, and Mainland China. iPhone with 2 physical SIM card slots. Samsung S20, S21, and certain series models originate from the USA and Hong Kong. Certain Samsung devices from Canada. Pixel devices purchased in Australia & devices on Android Q Beta versions. Please get in touch with your local carrier/local device brand store to ensure your devices are eSIM capable
• eSIM is only applicable for Android: Pixel 3, Pixel 3 XL, Pixel 4, Pixel 5 Samsung Galaxy S20, S20+, S20 Ultra, S21+ 5G, and S21 Ultra 5G(Single SIM Nano-SIM and/or eSIM models) Galaxy Fold LTE (SM-F900F model) Samsung Galaxy Z Flip Samsung Galaxy Note 20, Note 20 Ultra, Ultra 5g Huawei P40, P40 Pro, Mate 40 Pro Motorola Razr 2020
• eSIM is only applicable for IOS: iPhone XR iPhone XS, XS Max, XS Max Global iPhone 11, 11 Pro, 11 Pro Max iPhone SE 2020 iPhone 12, 12 Mini, 12 Pro, 12 Pro Max iPhone 13, 13 Mini, 13 Pro, 13 Pro Max iPad Pro 12.9‑inch (3rd, 4th generation) iPad Pro 11‑inch (1st, 2nd generation) iPad Air (3rd, 4th generation) iPad (7th, 8th generation) iPad mini (5th generation)
• For the latest models, which are after the mentioned above, check with your local carrier/local device brand store if you are unsure
• Refer to this list for eSIM compatible phones before purchasing
• This is a Data-only eSIM. Calls and texts are not available. Top-up is available via Klook (Indicate top-up and contact merchant)
• eSIM Validity period (days) starts upon successful installation. Please install on the day of travel or when you need it. You will need an internet connection to install
• For Fixed plan, the eSIM is valid upon Installation for your selected duration. For daily plan, it is on day basis, if you activate before 2359pm (+8GMT), it is counted as one day
• For day plans, daily reset at 2359pm(+8 GMT), speed reduce to 128 kbps based on Fair Usage Policy – suitable for messaging apps only
• Unlimited day plans, 5GB/day high speed (daily reset at 2359pm(+8GMT), speed reduce to 1mbps after high-speed data utilised

Usage reminder

• Under the Fair Usage Policy, data speed and usage may be limited for users who process large amounts of data in a short period of time. This is at the discretion of the subscribed telecommunications company and may occur without prior notice
• Please refrain from extensive video streaming and/or processing a huge amount of data in a short time
• Under the Fair Usage Policy, data speed and usage may be limited for users who process large amounts of data in a short period. This is at the discretion of the subscribed telecommunications company and may occur without prior notice
• Data limit as per Data Plan in Gigabyte (GB); therefore, it is under Fair Usage Policy (FUP) - unlimited data speed will go up to 128 kbps. Excessive usage may cause the data plan to be suspended without notice to prevent data usage abuse based on the local network policies
• Only the 20GB and 50GB plans are Limited Data plans, so keep that in mind. Data consumption will stop once the allotted quantity of data has been used.

Important Notes

• Please ensure that you have an eSIM compatible and network-unlocked device, and travel itinerary is confirmed
• Data plan validity starts immediately when eSIM is installed (Expiry date - 45 days from the purchase date)
• You may install eSIM before traveling (before your flight) or, at your destination when you need it
• To successfully install eSIM, a stable Internet connection is required
• All data plans (4G/3G speed) will thereafter follow unlimited data under *FUP for the duration of the validity plan
• eSIM can only be installed once. DO NOT DELETE/REMOVE your eSIM from your device after successful installation
• You can have different eSIM plans installed on your device
• Data speed varies depending on the country and location